Privacy Policy
At Angelic Home Care Solutions, your trust means everything to us. We are deeply committed to protecting your personal information with the utmost care, transparency, and compliance with industry standards. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our in-home care services in Maryland. By engaging with our services, you agree to the terms outlined below.
1. Information We Collect
We only collect information that is necessary to provide safe, personalized, and reliable care. This information helps us understand your needs and deliver the highest quality of service. The types of information we may collect include:
Personal and Contact Information: Your name, phone number, email address, and home address. This data is collected when you fill out a contact form, request a consultation, or sign up for our services.
Health and Medical Information: During a care assessment, you may choose to share health-related information, such as medical conditions, prescribed medications, and health history. This is used solely to develop an accurate and effective care plan.
Website Usage Data: Non-personal data such as IP address, browser type, and pages visited, collected through cookies and analytics to improve website functionality and user experience.
2. How We Use Your Information
We use the information you provide for the following purposes:
Service Delivery: To deliver the in-home care services requested and ensure caregivers are fully prepared.
Communication: To communicate with you, your family, and assigned caregivers regarding care coordination and service updates.
Coordination of Care: With your consent, we may share relevant details with healthcare providers, doctors, or insurance companies to support continuity of care.
Business Operations: Aggregated, non-personal data may be used to improve services, enhance our website, and support outreach efforts.
SMS/Text Message Communications: If you provide your phone number through our website contact forms, you consent to receive SMS/text messages from Angelic Home Care Solutions regarding appointment reminders, service updates, or important notifications. Message and data rates may apply. You can opt out at any time by replying STOP.
3. Sharing of Information
We respect the privacy of your personal and health information. We never sell or rent your personal information to third parties. Information is only shared in the following circumstances:
Trusted Partners: Licensed caregivers, healthcare providers, or insurance partners directly involved in your care. All are bound by confidentiality agreements.
Legal Requirements: If required by law, regulation, subpoena, or other legal processes.
4. Data Protection & Security
Your safety and privacy are our top priority. We use robust physical, electronic, and procedural safeguards to protect your information, including:
Secure Data Storage: All information is stored on secure servers with restricted access.
Encryption: Sensitive information is encrypted during transmission.
Access Control: Access to sensitive data is limited to authorized staff members.
We adhere to HIPAA standards and all applicable Maryland privacy regulations to ensure your data remains protected.
5. Cookies & Online Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. These tools help us:
Improve performance by remembering your preferences.
Collect anonymous analytics to understand visitor behavior.
Support outreach and digital advertising to local Maryland families.
You have full control over cookies through your browser settings.
6. Your Privacy Rights
As a client or website visitor, you have the right to:
Access: Request the personal information we hold about you.
Correction: Request corrections or updates if your information is inaccurate.
Deletion: Request deletion of personal information where legally permissible.
To exercise your rights or opt out of SMS/text messages, please contact us directly using the details below.
7. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in practices or legal requirements. Updates will be posted here with a revised “Last Updated” date. Please review periodically to stay informed.
Contact Us
If you have any questions about this Privacy Policy, how your information is used, or wish to update your communication preferences, please contact us:
Angelic Home Care Solutions
📍 Address: 4500 Forbes Boulevard, Lanham, Maryland 20706, United States (Virtual office—appointments required)
📞 Phone: (240) 898-2116
📧 Email: info@angelichomecaresolution.com
Last Updated: September 2025